Inspekt: Offline Field Inspections (BETA)

Introducing Offline Field Inspections (BETA) capability for Inspekt where Inspectors can now perform field inspections even when offline.

Introducing Offline Field Inspections for Inspekt

We are pleased to announce the limited beta of our Offline Field Inspections module for Inspekt – called Inspekt Desktop. This capability is available today in limited Beta for the Windows platform.

WHY OFFLINE?

Sometimes, Inspectors have to go to locations wherein they may not have internet connectivity. As such, they will then be unable to use Inspekt on the Internet. For such users, we have introduced Inspekt Desktop which will allow them to execute field inspections even when they are offline!

BETA??

Yes – Inspekt Desktop is in Beta right now. We want to provide the solution to some selected customers and work with them to iron out any kinks before we do a broad rollout to all of our customers. Broad rollouts are expected to start gradually over the next month and all customers should be able to access and use Inspekt Desktop by the end of the month (still in Beta). A disclaimer upfront – Beta software can be buggy or may have changes to features (please also refer to our Terms of Service). We want to hear from you in case there are issues so we can address them and fix them (please use in-application support channels). If you are interested in signing up for the Inspekt Desktop beta, please drop us a note through the application support channels.

HOW DO I GET STARTED?

You will be provided a link to download the Inspekt Desktop installer for Windows. On executing the installer (please override any warnings that Windows may throw up about software downloaded from the internet), Inspekt Desktop will be installed on your desktop. The installer will also install Chromium (the open source version of Chrome) on your machine. After installation, Inspekt Desktop will be started and will run in your application tray. By right clicking on the tray icon, you can Run Inspekt Desktop (or Inspekt-D – the D stands for Desktop).Inspekt Offline

On running Inspekt Desktop, the Chromium browser gets launched with the Inspekt UI. The user needs to be connected to the Internet on first use – and has to log in to Inspekt using their Inspekt credentials. After they log in, they can then Sync Inspections (and download any assigned Inspections). Once this has been done, the user can operate on these inspections even if they are offline.

ABOUT THE OFFLINE FUNCTIONALITY

While we have tried to replicate the online experience of the Inspekt application (everything related to Field Inspection execution should work just as it does online), there are some limitations to the offline functionality (primarily because you are offline!).

For instance, updates are saved on a section-by-section basis. Thus, if there are 2 inspectors assigned to an inspection –  they can both work on 2 different sections of the inspection and save them asynchronously – and it will not pose any issues. But if they both work on the same section of an inspection, only the first inspector’s save will be recorded online. The second inspector will receive a Conflicted copy of their changes; the online version of the inspection will be synched back to the record they were working on. We intend to keep streamlining this functionality – but until then, please be aware of this.

Besides this, we will not allow for on-the-fly MDM creation in Inspekt Desktop (although existing master data such as checkpoints, on-site tests and defects can still be added during the inspection). And reviewer assignments will have to be done when online.

Also, while offline, rich report generation will not be possible (as this runs on the server) – although we DO offer a lightweight HTML report that can be printed and signed off by the inspector and factory representative. Inspekt Offline Report

However, after the information has been synched online, the rich report can be generated online as per the usual (one-click) process.

We are super excited to provide our users with this functionality and look forward to hearing from you about how it is working for you and what we can do to continue improving it.

 

Click here to see the entire change log (for every release).

ABOUT Inspekt: Inspekt lets you manage the entire Inspections lifecycle – from order to invoice – all from your web browser. With innovative capabilities such as dynamic inspection protocol management and field inspection data capture and productivity enhancing features such as automatic report and invoice generation, the solution can streamline your operations and enhance productivity thus helping you save costs while delivering a better customer experience.

Not a current user of Inspekt – but want to get all these great features for Inspections Management? Start your free 30 day trial today!Register

Release Notes: Inspekt Version 1.4.0 (20160716.1)

New in QualNimbus’s Inspections Management Solution, Inspekt Version 1.4.0: Customer Portal Orders, Location based Scheduling, Inspector Rating, Order Notes

Version 1.4.0 (20160716.1): 16 July 2016

NEW FEATURES:

  • Customer Portal – Booking Form: Customers of the service provider will be now able to directly place an order with the service provider thru the Customer Portal.Portal: OrderA few things to note:
    • The applicant type will be set to the Company Type of the Customer and the applicable Company & Contact information will be auto-populated based on the user that is logged in and be non-editable (in the picture above, this is the Buyer company).
    • The customer can only select other stakeholders (e.g. factory/supplier in the example above) from other companies that they have already transacted with before.
    • Customers will be able to ADD a new stakeholder (company/contact) if the one that they are trying to add does not exist in the drop down list.Portal: Add Customer/Contact
    • Customers can also add notes to the order, and view any notes that the Service Provider exposes to the customer.
    • Customers cannot select a protocol or edit any technical details related to the inspection (the operations booking manager will do that).
  • Inspekt – View and Edit Customer Orders from Portal: When a customer places an order from the portal, it shows up in the booking screen. We have added a field to the grid that indicates the source of the order (Portal or Operations).Inspekt: Portal OrderYou will notice that a new section shows up when the customer has added a new stake holder to the system.
    • The From Portal section shows that the customer entered for the factory/supplier.
    • The In Our System section allows the booking manager to search for the company/contact within the database. On searching an existing record, the address info is shown and the related contacts can be viewed – to make sure that the information matches.
    • The booking manager can then search and select (Select Button) a corresponding company from the existing master if they believe the information is the same. Otherwise, they can choose to add (Add Button) the information from the portal to the company and contact masters. This will create a new company record and an associated contact record based on the information provided by the customer via the portal.
  • Once the customer information has been set, the booking manager can go ahead and populate the other information in the booking screen (including protocol selection and technical details) as before. They can also add notes, if applicable.
  •  Portal & Inspekt Booking – Order Notes: We have now added the ability to add notes to orders in both Inspekt and Portal.Portal: NotesA few things to note about this:
    • In Portal & Inspekt: The user can add any number of notes. Notes can be deleted as soon as they are added (but before being saved). Once saved, notes cannot be deleted. A user can edit the notes they have added.
    • In Inspekt Only: The user can mark a note as internal – which will attach the note to the order and be visible to the service provider’s operations team, but will not be visible to the customer thru the portal. If the note is not marked as internal, it will become visible to the customer via the portal (see example in image above – the third note was added by Inspekt Operations user).
  • Booking & Scheduling – Link Location: All inspection orders can now be linked to a location (a service provider’s operating office). In the booking screen this shows under the General tab (and the field is not mandatory).inspekt-booking-location In the scheduling screen, this field is mandatory and must be selected. Note that by default, the inspectors linked to a location will be shown. Changing the location will show the inspectors for the new location.inspekt-scheduling-locationThe user can also expand the filter for location by clicking on the filter icon and selecting multiple locations from which to list inspectors.inspekt-scheduling-filter-location
  • Field Inspections – Inspector Review & Rating: We have now included the ability for the reviewer to provide feedback and a rating to the inspector(s) assigned to an inspection. inspekt-review-ratingThe reviewer will be able to add internal review comments (which the inspector will not be able to see) as well as feedback comments to the inspector (which the inspector will be able to see). The reviewer can also provide a rating (rating scale of 1-5) to the inspector.
    • Under the menu Site Options -> System Settings, we have a setting for Transparent Inspector Ratings – which, if set, will make the rating visible to the inspector (otherwise they will not be able to see their ratings).

IMPROVEMENTS:

  • Field Inspection (View Only Option for Inspectors): We have now implemented a view only option for the inspector – wherein they can come in and view the details of the inspection that has been assigned to them prior to initiating execution. They can do this at any time after the inspection has been assigned to them.
  • Field Inspection (Ability to change assigned Reviewer): The inspector or reviewer can now change the assigned reviewer to a field inspection. Once the reviewer is changed, the new reviewer will get a notification about the inspection to be reviewed.

FIXES:

  • Email Notification: Format of the information has been fixed..
  • Field Inspection: When a user had roles of both Inspector and Reviewer, they were unable to view an inspection after field inspection was initiated. This has now been fixed.
  • Field Inspection: We have fixed an intermittent issue wherein after the inspection was saved 3 times, the inspection date would change.
  • Field Inspection: After updating the inspection record, the colors of the results would not display when the record was opened again. This has now been addressed.
  • Contacts: The option to receive reports with specific results used to incorrectly show the result family for selection. This has now been fixed wherein the user can select specific results (related to the company and its programs) for which they can choose to receive reports.
  • Application Tour: The content in the tour has been cleaned up.
  • Menus: In certain use scenarios, the main menu would look cut off and under certain conditions, the sub menus would now show. This has been addressed.
  • User Profile: We have fixed an issue wherein the language selection drop down was getting cut off (esp. on large screens).

 

Click here to see the entire change log (for every release).

ABOUT Inspekt: Inspekt lets you manage the entire Inspections lifecycle – from order to invoice – all from your web browser. With innovative capabilities such as dynamic inspection protocol management and field inspection data capture and productivity enhancing features such as automatic report and invoice generation, the solution can streamline your operations and enhance productivity thus helping you save costs while delivering a better customer experience.

Not a current user of Inspekt – but want to get all these great features for Inspections Management? Start your free 30 day trial today!Register